Sunday, December 20, 2009

Feedback Project Focuses On Patients' Needs

The Myeloma Institute for Research and Therapy at the University of Arkansas for Medical Sciences (UAMS) launched the Patient Initiated Quality Improvement Project in January, a pilot affairs advised to advance the above of analytic affliction and chump account at the center.

Little Rock, AR -- The Myeloma Institute for Research and Therapy (http://myeloma.uams.edu) at the University of Arkansas for Medical Sciences (UAMS -- http://www.uams.edu) launched the Patient Initiated Quality Improvement Project in January, a pilot affairs advised to advance the above of analytic affliction and chump account at the center.

The six-month project, adjourned by a admission from the Cynthia and George Mitchell Foundation, involves the appraisal of abundant accommodating acknowledgment by a board comprised of UAMS agents and Myeloma Institute (http://myeloma.uams.edu) patients. A absolute of 12 patients are accouterment the board with cyberbanking acknowledgment apropos their analytic adventures and added aspects of analysis via e-mail, according to Dr. Elias Anaissie, the Myeloma Institute's administrator of the Supportive Care Division.

"We've encouraged them to crop addendum while they are traveling to their appointments, seeing the nurse, seeing the doctor. We ambition to apprehend whatever they accept to say, the good, the bad and the ugly," said Anaissie, who is on the board alternating with Dr. Charles Smith, UAMS' medical director, and two MIRT patients.

All of the patients' animadversion are kept confidential, Anaissie said, abacus that assertive suggestions accept already led to improvements in analysis processes.

"The healthcare arrangement in this country and common is not patient-friendly. We accept that the band-aid is not traveling to appear from Congress or some anticipate catchbasin but from the patient. Empowering the accommodating as a partner, rather than a acquiescent almsman of care, has the abeyant to transform healthcare in a a lot of absolute way. Patient issues have to be taken into application and antidotal action have to be taken if we are to bigger serve our patients and advance our efficiency," Anaissie said.

Besides the e-mail responses, the board is aswell reviewing acknowledgment forms handed out to patients during their berth visits as able-bodied as accounting suggestions from those patients ability axis corpuscle transplants.

"This abstraction is area the approaching of anesthetic is heading," said Smith, who expects agnate projects to be activated in all UAMS clinics in the abreast future. "The doctor-patient appointment is acceptable demystified. This will accommodate us with advice on how the arrangement needs to change and accomplish it added acute to accommodating needs."

About the University of Arkansas for Medical Sciences (UAMS):

UAMS is the state's alone absolute bookish bloom center, with 5 colleges, a alum school, a medical center, 5 centers of arete and a statewide arrangement of bounded centers. UAMS has about 2,320 acceptance and 690 association and is one of the state's better accessible administration with about 9,000 employees. UAMS and its affiliates accept an bread-and-butter appulse in Arkansas of $4.3 billion a year. UAMS centers of arete are the Arkansas Cancer Research Center (http://www.acrc.uams.edu), Harvey and Bernice Jones Eye Institute (http://www.uams.edu/jei), Donald W. Reynolds Institute on Aging (http://centeronaging.uams.edu), Myeloma Institute for Research and Therapy (http://myeloma.uams.edu/) and Jackson T. Stephens Spine & Neurosciences Institute (http://www.uams.edu/stephensinstitute).

Contact:

Leslie W. Taylor, 501-686-8998
Wireless phone: 501-951-7260
http://www.uams.edu / http://myeloma.uams.edu

Andrea Peel, 501-686-8996
Wireless phone: 501-351-7903
http://www.uams.edu / http://myeloma.uams.edu

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