Striata eBilling Gives IREA 14% Enrollment at Go-Live

Striata Email Bill Presentment & Payment accepted to abate IREA announcement costs by 80%.

Sedalia, CO (Vocus/PRWEB ) August 19, 2008 -– IREA, one of the better electric administration cooperatives in the United States, went abide in July with Striata’s Secure Email Bill Presentment and Payment solution.

The end ambition is to go as cyberbanking as we can while giving our consumers added options Electronic announcement and online payments accompaniment anniversary added absolutely well, said Lesher. Our convenient, one bang band-aid allows for transaction aural abnormal of accepting your account bill, after the charge to bethink a username & countersign or appointment even a individual web page. What’s so amazing about this activity is that boilerplate cardboard about-face off acceptance for utilities is far beneath than 10% over three years. IREA, starting with no chump email addresses at all, has enrolled 14% of their absolute associates aural the aboriginal month. Striata, a all-around baton in email delineation and transaction solutions, is allowance IREA lower announcement costs by replacing cardboard bills with defended cyberbanking certificate delivery. IREA, which alone afresh added the adeptness for its associates to accomplish cyberbanking payments online or by phone, called Striata because of its acknowledged history in chump acceptance of paperless initiatives.
"The end ambition is to go as cyberbanking as we can while giving our consumers added options," says Mandi Lesher, IREA Administrator of Special Projects.

eBilling active cyberbanking payments
The eBill is a replica of the cardboard bill but with added affluent alternate appearance such as alone account and advice and, for consumers whose anniversary is in acceptable standing, a different one bang transaction adeptness from aural the cyberbanking certificate itself.

"Electronic billing and online payments accompaniment anniversary added absolutely well, said Lesher. “With eBill, instead of blockage your mailbox, you analysis your e-mail. With eBills, consumers accept the advantage of authoritative an cyberbanking transaction instead of autograph a check."

Striata eBills, with their in-email transaction capabilities, are already accepting an appulse on IREA’s Days Sale Outstanding (DSO) cycle. Nearly 80% of the citizenry now has internet access, yet alone 30% use it to accomplish online payments. Within the utilities industry, beneath than 10% of consumers accomplish use of bill-paying web sites to pay their bills. However, these numbers are decidedly college for IREA members. Of those enrolled in eBilling, added than 50% pay aural a day or two of accepting the bill in their inbox.

Garin Toren, COO for Striata North America, explains that the billow and acceleration of electronic payments is due to chump affluence of use. “Our convenient, one bang band-aid allows for transaction aural abnormal of accepting your utility bill, after the charge to bethink a username & countersign or appointment even a individual web page.”

How IREA accomplished 14% acceptance aural the aboriginal month

Toren comments, “What’s so amazing about this activity is that boilerplate cardboard about-face off acceptance for utilities is far beneath than 10% over three years. IREA, starting with no chump email addresses at all, has enrolled 14% of their absolute associates aural the aboriginal month.”

With the advice of Striata, IREA began training their Consumer Service Representatives to aggregate email addresses at every chump blow point. Within a few months, they managed to aggregate 14% of their member’s email addresses.

Following an opt-out strategy, any chump with an associated email abode was automatically enrolled in the eBilling service. Since the abstraction abaft the eBilling activity was to about-face off as abounding cardboard bills as possible, the automated acceptance included sending cyberbanking statements to barter who pay via automated case debit as well.

The opt-out amount for this action was basal because it didn’t crave barter to be proactive about retrieving their bills. The alone change for the chump is in how their bills are delivered to them.

Effective accumulation of electronic bills to the chump inbox enables IREA to advance its announcement belvedere as a cost-effective CRM and business approach that drives chump cartage to online anniversary administration and targeted promotions.
Learn about Striata solutions for maximizing chump acceptance of paperless strategies by visiting striata.com.

About Striata
Striata’s Secure eDocument Delivery and Email Bill Presentment & Payment (EBPP) are band-aid sets that bear a accelerated abridgement in operational costs, quicker payments and an added chump experience.

Striata revolutionizes the way bills, statements, policies, accumulating notices, letters, paystubs and added top aggregate system-generated abstracts are delivered and paid. Registration requirements are alone by emailing affection rich, interactive, encrypted abstracts anon to the inbox and enabling avant-garde 1-click cyberbanking transaction from aural the certificate itself.

Direct email accumulation of bills and statements badly increases chump acceptance of cyberbanking documents, cardboard about-face off and ePayments. This enables Striata’s audience to accomplish accelerated ROI, to accompaniment their absolute self-service and e-communication strategies, to decidedly abate cardboard achievement and to accommodated their carbon brand / ecology appulse targets.

As a arch all-embracing provider of electronic messaging back 1999 with added than 200 abject cavity customers, Striata has operations in New York, London, Sydney, Hong Kong, Johannesburg and ally in North, Central & South America, Europe and Asia Pacific.